The Backstory: You use the Backstory App throughout your day to update your CRM and access Backstory Forecasting, so you need a way to access the app quickly. Instead of going to app.backstory.ai every time, you install the Chrome extension so all you need to do is open your browser or a new browser tab to access the Backstory App menu.
The Backstory Chrome extension sets the Backstory App menu as your homepage and new-tab page in Google Chrome, so it opens automatically whenever you launch the browser or open a new tab. The extension gives you faster access to the Backstory App you already use, so your Sheets and forecasting tools are always just one click away.
Install the Backstory Chrome Extension
These steps walk you through adding the extension from the Chrome Web Store. Once installed, Chrome will open the Backstory App in place of your default homepage and new-tab page.
Prerequisites: You need a Backstory account connected to Salesforce with the Backstory component installed in Salesforce. You also need the Google Chrome browser.
Open the Chrome Web Store and search for Backstory.
Click Add to Desktop to add Chrome extension.
Confirm the installation when Chrome prompts you.
Open a new tab or restart Chrome to see the Backstory App load automatically.
Sign in with your Backstory account credentials if you are not already signed in.
Remove the Backstory Chrome Extension
If you no longer want the Backstory App to open automatically, you can remove the extension and Chrome will return to your previous homepage and new-tab settings.
Click the extensions icon in your Chrome toolbar.
Click the More options icon next to Backstory.
Select Remove from Chrome.
Confirm when Chrome prompts you.
Frequently Asked Questions
What does the Chrome extension do?
It sets the Backstory App as your homepage and new-tab page in Chrome. When you open the browser or start a new tab, the Backstory App loads automatically.
Does the extension add features to the Backstory App?
No. The features you use, such as updating opportunities, contacts, and accounts, are part of the Backstory App itself. The extension only changes how quickly you can reach the App.
Need Help?
Contact your Customer Success Manager or support@backstory.ai.