Troubleshooting
13 articles
Troubleshooting: My Activity Synced to the Wrong Account
The record you were editing was modified by Backstory during your edit session
Troubleshooting: My email, meeting, or call is not in Backstory
Edit Contacts in Backstory
Permission Errors in Backstory
CRM Sync Status Is Blank
Backstory Did Not Create Contact(s) On My Account
Troubleshooting: My Activity Didn't Sync to Salesforce
Salesforce Data Hygiene
Failure to import .CSV into Backstory
Troubleshooting: I Can't See My Full Team
Showing Zero Time Spent On Phone Calls
Troubleshooting: Email deeplink fails to open the email client
